Hotel iWin Shops - Sales & New items

I have not posted in any of the forums for a very long
time, but I felt now was the time.

I don't know what to do anymore. I have redone all my rooms 7 times
now and without some new items, I'm at a loss. I joined iWin because
of the hotel and only because of the hotel.

As far as games go, I could get them in many different places.

II'm lonely iWin. I feel like I'm paying every month for really
nothing. Is it time to drop my membership? I have no ideas
whatsoever for my rooms with the same old same old stuff.

I know how you feel, I am doing the same thing. I am holding out, for how long I do not know. I just hope someone reads these posts and lets the higher powers know how many feel about the hotel and our rooms.

This message was edited 1 time. Last update was at Sat, 5 Nov 2011 17:59

At least some weekly sales items would be nice. It would be a glimmer of hope that IWIN hasnt completely abandoned the hotel and its members.....

Is it just me, or does it seem like the hotel will soon be a thing of the past?

I think the hotel is already a thing of the past. That is why I left. They have done all they are going to do with it.

If all good things come to an end; iwin will go on forever because it is no longer good. L O L

We have all had fun decorating our rooms.

They must not have any more room for new items. Maybe they could delete the ugly stuff.

It will be a long winter if new items are not added.

For new members all the items are new.

Shall we stay ? Or shall we go?

Many friends from 2009 are gone but not forgotten. We had a great group of wonderful people. We have some remaining members that do not want to leave & we are hoping for some sign of improvement.

Iiwin you have a unique site please think about all the users that you have... & have had. Bring back the delightful fun . People need people & this is a safe place to share our humanity.

God Bless,
Mary K

sunnydayiwin wrote:If all good things come to an end; iwin will go on forever because it is no longer good. L O L

We have all had fun decorating our rooms. They must not have any more room for new items. Maybe they could delete the ugly stuff.

It will be a long winter if new items are not added.

For new members all the items are new.

Shall we stay ? Or shall we go?

Many friends from 2009 are gone but not forgotten. We had a great group of wonderful people. We have some remaining members that do not want to leave & we are hoping for some sign of improvement.

Iiwin you have a unique site please think about all the users that you have... & have had. Bring back the delightful fun . People need people & this is a safe place to share our humanity.

God Bless,
Mary K

You said it beautifully

I have bn here almost 2 yrs & have made several dear friends~many of whom have moved on to other gaming sites but drop by occasionally to keep in touch. Why have they departed? Many for the reasons mentioned above. Others have left because of apparently unsolvable technical issues.

iWin you have a nice site here,world wide, user friendly, new games daily (new to iWin anyway) but you gotta stay current with the primary reason we're here~~to decorate our rooms as we proceed up the elevator to the Penthouse~new items are essential

sale items are always welcome

but, to me, it almost feels as though we've abandoned

ok....been way too long....how about some new items for us die hard hotel residents?? or at least a new GOOD sale. nothing has been added or on sale since august, its now november.

so, how bout it IWIN, just a little somethin' somethin'

please get some new items!!! AND PUT some stuff up for sale! NOTHING has changed since August!!! I might buy opals.... if i see changes and updates.... Facebook has u beat!!!

I understand the Hotel may not be so profitable as the games. However, I cancelled my membership at another site to come to iWin for the Hotel. It's such a unique "side attraction" that other sites don't bother with. And I understand if we don't get new stuff every week. But once a month is better than once in a blue moon. Why not at the beginning of the month don't they offer 1 new item and several sale items for the entire month? That is less time involved than every week.

I also agree with everyone about FB. FB is entirely free and they never stop upgrading. New games are offered at a constant rate. I don't play games on FB but my husband likes the poker game. I know FB has much more money on their side to hire people to maintain their site. But why can't a site I PAY to be a member of do at least a fraction of a site that is FREE?

:iwin has been an escape for lots of us gamers .
The Hotel , is such a fun place to be in .

I know from my dear friends & my self we need to know the truth .

bluebird1973 wrote:I understand the Hotel may not be so profitable as the games. However, I cancelled my membership at another site to come to iWin for the Hotel. It's such a unique "side attraction" that other sites don't bother with. And I understand if we don't get new stuff every week. But once a month is better than once in a blue moon. Why not at the beginning of the month don't they offer 1 new item and several sale items for the entire month? That is less time involved than every week.

I also agree with everyone about FB. FB is entirely free and they never stop upgrading. New games are offered at a constant rate. I don't play games on FB but my husband likes the poker game. I know FB has much more money on their side to hire people to maintain their site. But why can't a site I PAY to be a member of do at least a fraction of a site that is FREE?

I couldn't agree with you more bluebird... even just 1 new thing a month would be better than nothing at all

This message was edited 1 time. Last update was at Sun, 13 Nov 2011 17:11

RE MT47304's comment, opals cannot be purchased any longer. I filed a ticket to ask why and WHEN we will be able to do so again. The automated response from IWIN, was not in the foreseeable future. SO, if you like to decorate, you can only use the opals you "earn". which is a max of 700 per day.

i have learned something new: THE DEFINITION OF SPORADICALLY IS NEVER!!!

Well, ya gotta think of time frame. To a bacterium, sporadically is every 15 minutes, more or less. To a glacier, well....

Monday we will have SALE Items !

This message was edited 1 time. Last update was at Mon, 21 Nov 2011 16:31

That would be great!!!
Boy call me gulible!!!

Sorry to all hopeful players . I can not find the post that I read a few days ago. I sent a support ticket just now. I hope it was not from last year . The forum can be so hard to understand. I did not mean to mislead.

A late sale would be amazing if it happens as I understood the message.

Sorry Kids ,

Hugs to all, Mary

no sunny, u read that post correctly. i just saw it too. correct dates r on it as well.....but nothing so far.....i will submit a ticket as well. we all should.

hi again. ok, reread that post. i think they r referring to a sale on games....not hotel items. oh, what a bummer

lol, when they said sporadic, they really meant it! lol. maybe they will give us something for "black friday"....here's hoping!

Drat !!!! One more disappointment here in our hotel.

Thank You for the info. I am not nuts. That is nice to know. L O L

No Sunny, you're not nuts, but I think iwin is LOL
They're losing good customers because of ignoring the hotel.
I can buy my games cheaper on other sites, so that's what I'm gonna do!
Mari

did anyone read my (i'll censor myself) post on page 2??? it's obvious that this hotel is going to be gone very soon. if so many of u like it & cancel your membership then what would make it appealing to another company to invest in it when there is no revenue showing? and to one poster, we know how much u used to like the hotel & buy opals & have cancelled ur membership & rarely come on anymore. we get it. let it go already. isn't it about more than just decorating & new items? maybe u should read my earlier post.
i don't seem to have any problems with iwin & if i do they give me opals. seems fair.

well said rushann. if the majority of people here decide to cancel their membership to move somewhere else, the hotel WILL go down in flames. and other companies wouldnt even consider the hotel option when they see the lack of users. the hotel option will be defunked. i still enjoy iwin, the games r good, and nicely priced. i also enjoy the hotel very much. i am constantly doing and redoing rooms here. actually the possibilities of creating new rooms is endless. granted, i would love to see some new items, i even posted about it in the past. but, i still continue to decorate. i have a blast doing so! so, i will choose to stay with iwn, purchase the games i like AND decorate my rooms. plus i have met some very nice people and fun to chit chat with everyday

i just cant see leaving iwin, i mean why cancel ur membership when the games, hotel and friends r still here?? i choose to be a loyal resident

and on another note: when i ever had a problem, whether a game issue or hotel issue, iwin has always corrected to my satisfaction. yep, i like it here

This message was edited 1 time. Last update was at Sun, 4 Dec 2011 13:49

I want to respectfully disagree with the 2 posters above me. It is not my place to make or keep IWIN appealing to potential hotel buyers. That is up to IWIN to do. If they had paid sufficient attention to the hotel, (i.e. provide new items or at least sale items regularly) they would not have lost so many members, For me, the final straw came at not being able to purchase opals for decorating anymore. I can buy and play games anywhere, I stayed here for the hotel and the decorating. As a member I could buy opals when I needed more to decorate with than I had time to earn by playing. I can no longer do that, so there is no reason to pay to be a member. If IWIN wants to sell the hotel and make it appear profitable to potential buyers/investors, that is their issue, not mine or anyone else's.

well, bitemenow, u make a very good point. i hadn't looked at it that way. it is foolish for iwin to let the company go downhill if they want to potentially sell it. unless they just want to keep it as a regular gaming site. however, my point was that i read several posts where others were hoping that another company would buy the 'hotel' or entire site, which i seriously doubt they would do due to the lack of revenue it produces. at this point i think that the hotel is just more trouble than it's worth & losing it won't hurt them in the least.

This message was edited 1 time. Last update was at Tue, 6 Dec 2011 16:34

rushann that's the whole point... If iwin doesn't think the hotel is worth the trouble, some of us hope that someone will see the true potential, buy the concept & run it like it should be run. This hotel like any of the brick & mortar variety needs constant attention paid to the details... obviously iwin isn't/wasn't willing to do that. I would hope that they (any potential buyers) would truly research it to see how it was when the hotel was actually of importance to iwin. During the good old days when we were getting new things two times a week and the hotel was buzzing with activity as friends visited each other to see what they had done with the new items. It has been sad to see this place turn into a ghost town. Even if potential buyers did no more than read through the forum postings starting with the oldest ones they could see for themselves how happy & excited we all were when iwin cared. They could see for themselves the decline in excitement & membership as iwin no longer made the hotel a priority. I'd say the message would be pretty clear. Run the hotel like it should be run & you'll have a loyal membership treat it like an unwanted stray and it will fail to thrive. I for one would would be willing to pay if there was something worth paying for and I know a lot of people that were paying members that left because they felt it just wasn't worth it anymore. I think they would come swarming back if things were improved and the hotel was a top priority.

Shurbert3 wrote:rushann that's the whole point... If iwin doesn't think the hotel is worth the trouble, some of us hope that someone will see the true potential, buy the concept & run it like it should be run. This hotel like any of the brick & mortar variety needs constant attention paid to the details... obviously iwin isn't/wasn't willing to do that. I would hope that they (any potential buyers) would truly research it to see how it was when the hotel was actually of importance to iwin. During the good old days when we were getting new things two times a week and the hotel was buzzing with activity as friends visited each other to see what they had done with the new items. It has been sad to see this place turn into a ghost town. Even if potential buyers did no more than read through the forum postings starting with the oldest ones they could see for themselves how happy & excited we all were when iwin cared. They could see for themselves the decline in excitement & membership as iwin no longer made the hotel a priority. I'd say the message would be pretty clear. Run the hotel like it should be run & you'll have a loyal membership treat it like an unwanted stray and it will fail to thrive. I for one would would be willing to pay if there was something worth paying for and I know a lot of people that were paying members that left because they felt it just wasn't worth it anymore. I think they would come swarming back if things were improved and the hotel was a top priority.

Could not have said it better myself. My thoughts exactly. All this site needs is an owner and management who cares and knows what they are doing, and I think a lot of us would come back. I would at least give it a chance again. But not the way it is now. I will spend my money else which has better rewards for buying games.

This is my personal opinion and not the view of iWin. I realize that many of you are upset and want iWin to sell the Hotel to another company. Perhaps what many of you either haven't consider or are not aware of is that several other sites have already tried different social experiments similar to the Hotel which have failed. Having seen these sites fail, in my opinion it is unlikely that another company would attempt to purchase the Hotel and continue the social side of the site. These are still difficult financial times and companies have to make choices to devote resources to the revenue generating side of the business. As you know the Hotel is considered non-revenue generating because anyone who registers on the site, be it a paying member or someone who plays for free, can access the Hotel. At the same time, the company must spend money on software, servers, and employees to operate the Hotel. To expend money, where there is no return may not make sound fiscal sense in the current environment. While many of your are frustrated due to the lack of new items and the length of time it is taking for technical fixes, in my opinion it is not very likely that another company would by the Hotel, that is assuming that iWin would even be willing to sell it. And with all of the recent complaints, it would likely cause a company to think that the Hotel is a "money pit." No one wants to buy a non-revenue generating business that is going to cost them even more money to run and operate.

As I said, this is just my opinion.

PeggyEMI I understand and respect your opinion and you have many valid points. I guess what I'm getting at is that I, for one, would be willing to be a paying member of a site that is dedicated to the hotel exclusively. I realize that there will be many people that wouldn't agree with me, but... if access to the hotel was by paying membership only I would be willing to pay just so long as the money was used to maintain the site as it could/should be run. (ie fixing technical glitches, regularly scheduled releases of new items & sales, etc) I understand that todays world revolves around the bottom line...
I wouldn't expect to eat at a 5 star restauraunt for free, but If I go & pay for a meal there I do expect it to be worth my money or I wouldn't go back. The same applies here...To say the hotel is free so it's not worth spending money on seems to me to be a bad choice. Instead I'd rather they say we'll make the hotel worth while but you'll have to pay to access the hotel. Pay ' X amount ' monthly & for that you get ' X amount ' of opals per month with which to decorate your rooms. Or it could be that you pay per week or per sign on (your option) Different rates of pay for different amounts of opals. There could also be the option to buy more opals as needed or desired for those that wanted more and then there is always the daily spin of the wheel (if it actually worked)

As far as the hotel being a money pit & all the complaints... I have to say that the decline of money going into the hotel seems to be directly related to (and responsible for) the increase in complaints and 'hotel trolls' harrassing people. I would think that the number of harrassment incidents would drop off considerably as would the multiple (avatar) personalities if you had to pay for entrance for each avatar to the hotel. Ideally only those honestly interested in desiging rooms & socializing with friends would pay to do so.

So whether iwin would be willing to try the hotel as a "pay as you play" site or someone else was willing to take it on I certainly wish that someone would see the potential of the hotel run right and take it on. If I had any kind of technical know how & money I'd do it myself, but as it is I just have to hope that there is a taker out there somewhere...

as you said... this is just my opinion

Good opinon Shurbert3 !!!

This message was edited 1 time. Last update was at Fri, 16 Dec 2011 18:41

poocho01@ffmc wrote:Good opinon Shurbert3 !!!

I agree if it was a hotel site first with an option to buy games occasionally as a secondary line of income I'd be thrilled. Just think a hotel that everything actually worked & we got new things all the time.... we could buy or win opals... WOW what a concept.

Game sites we have plenty of but the hotel is one of a kind

This message was edited 1 time. Last update was at Fri, 16 Dec 2011 19:17

Again, I understand how much people love the Hotel, but a I doubt a Hotel site first, with games as a secondary option would last. For example, just look at bottom of the forum page tonight, there are approximately 12,400 people on the site and of those people, approximately 12,300 are guests, meaning that they are not interested in registering to have access to the Hotel. Only about 100 are registered users. A not all of the 100 registered users are individuals with memberships. Based upon these numbers, it is clear, at least looking at a snapshot based on tonights online activity, that a site dedicated to the Hotel first would not have the revenue generation required to keep the site going. Memerships from so few people and opal sales are not enough to generate the revenue required to employ the indiviudals it takes to run the Hotel, the necessary software, upgrages and the server costs required to keep this side of the site active. Game sales are what brings in the revenue that allows iWin to contine as a viable enterprise. I came from another site that shut down its social side of the site because I found the Hotel an interesting concept. I, personally, have gravitated away from decorating and socializing and generally spend my time on the site playing games. What is most attractive to me is the All Access membership and the price, which I cannot get anywhere else (for the same price). As I said, I understand how much people love the Hotel, but I fear that the continued talk of iWin selling the Hotel, when iWin has never even indicated that it has plans to discontinue the Hotel, has the potential to give people the wrong impression.

I realize my opinion is in the minority, but perhaps there are things going on behind the scene with respect to engineering issues or software issues that might take some time to work through. A lot of what has been said is speculation on the part of posters as iWin has not communicated its business plans to the members.

Well Peggy as the saying goes " a girl can dream can't she" I have never done anything other than voice my own hopes & opinions. I never claimed to be speaking for iwin or anyone else and it is VERY evident that iwin has had little to nothing to say about what if anything that they are planning for the hotel. In quoting the the numbers reflected at the bottom of the forum page tonight I believe that you are over looking something. That being the droves of people that left the hotel as they became dissatisfied for any number of reasons. Whether it was lack of new items, harrassment, lack or customer service or the myriad of technical glitches (moving items, missing items, frame that won't load, opals not being awarded or credited, wheel not spinning,etc) I know someone that was here at iwin since before they had the hotel. She told me about how things were when the hotel first opened & how many people were here. All I'm saying is that I wish I could have the chance to experience the hotel as it once was. I know that everyone has a right to their opinion and I thought that the forum was a place for us all to discuss our views & opinions. That is all I'm doing... saying what I would like to see. I do have to say that your comments seem (to me) to be trying to justify why iwin would rather just let it (the hotel) sit on the back burner & possibly fade away altogether. I have to wonder why you would feel the need to defend or justify their actions (or lack of them) I imagine that if iwin was interested enough to read the forum and wanted to say something that they certainly would do so.

This message was edited 1 time. Last update was at Mon, 19 Dec 2011 17:21

Shubert, my remarks were in now way directed specifically at you. Everyone here is entitled to their own opinion and should be able to express it. That is what I was doing, expressing my opinion, which is why my posts are in regular type. I'm not justifying or defending iWin's actions just merely providing an alternate opinion. iWin is first and foremost a business and rarely in the real world does any business disclose it's busniess plan to it customers. Unfortunately, it appears that all members are entitled to their opinion's except moderators. When we put forward our opinion we are deemed as defending or justifying iWin's actions. I am first and foremost a member who wasa asked to undertake a role to help make the forums better and more user friendly for others. In that time, just by doing my job, I have been ridiculed, belittled, called a nark, a terroist, a Nazi and compared directly to Hitler by members who don't like that the content of their posts were edited to comply with iWin rules and Code of Conduct. Other members have encouraged those on my friends list not to have anything to do with me merely because I was a moderator. So my experience of late has been colored by the reception I have received from those players, some of who are "old timers" who talk about how it used to be here. I lurked in this thread for a long time because I know my opinion, which is formed by being a member of the business community and knowing what it takes to make a company a viable, thriving enterprise would be unpopular. I guess I should have stuck with my first instincts. It appears that when I accepted the role as moderator in the eyes of the iWin community I abrogated my right to have an opinion different from everyone else without being considered iWin's mouthpiece. It's sad because I used to enjoy the forums and assisting fellow players. But as many posters have indicated in this thread.......all good things must end and that appears to include my posts in the forums outside of my moderating duties.

This message was edited 4 times. Last update was at Sat, 17 Dec 2011 13:54

PeggyEMI I would like to apologize that you thought my reply was because you were a moderator. I must admit I didn't realize that you were a moderator... as you said your posts were in regular type. While I don't agree with all of the comments of some of the moderators I still respect that you have a hard job to do. I feel that it is unfortunate that you have been called such things for simply doing the duties of a moderator. That being said, my opinion of your comment was not tied to your status but rather to the tone of the statement itself. Thank you for letting me know that your remarks were not directed at me personally. However, maybe you could explain how you feel someone saying what they wish would happen with the hotel will give people the wrong impression? All I am reading here is that some of us wish that someone would takeover the hotel that actually has an interest in running like it should be run... as a priority, not an after thought
My mom always said that "you never know what can come about because of someones wishful thinking... just think of airplanes & spacecraft"

Please note that your post was edited to remove some unflattering comments about one of the moderators. I believe that by leaving the remarks it belittles the moderator and does not belong in the forums or anywhere on the site. My remarks were intended to give some context about my experiences and how they have formed my opinion about the Hotel and not meant to hijack the thread to open it up to unflattering remarks about the moderators. Peggy, volunteer Moderator

iwin terms of service:

http://www.iwin.com/corp/iwin/user/termsofservice.html

#7 and #20 say it all folks, maybe we should send our complaints to their new office in Kiev, Ukraine.
The credentials of the original founders are impressive, they could fix the hotel problems in a heartbeat.
I wonder who is really in charge now and what the real reasons are for blowing off their customers?

This message was edited 1 time. Last update was at Mon, 2 Jan 2012 18:21

I agree with you all 100%. I have been a member for almost 3yrs so I know how it used to be. STRAIGHT FUN & I loved it. I think a combination of glitches, lack of amount of technical engineers to work here, facebook and lord don't let me leave out the troll issue is basically what has caused lots of our members to leave and for lots that haven't left, they or some of them are no longer paying members. I still am one but I am at my wits end as well. Don't like to complain but it is, what it is. I like to see people, businesses, etc progress but this situation seems to be going down hill. I really enjoy the decorating and games. I am always apprehensive about posting to the forum for some will come back with an off the wall response after I do so. Total misinterpretation. I am just agreeing with the ladies I mentioned at the beginning of my post. So plz don't misunderstand & as all have said, I am entitled to my opinion so after reading this please don't attack me for I am not meaning this to be negative or an attack towards anyone. Whatever happens, happy holidays to all. I also only came to hotel to decorate for I had membership with another site. What I don't understand is the responses you get when you have problems & put a ticket in to support. I think if something is going down with site as far as sell of business, going out of business or anything involving the demise of this site, we as loyal paying members should be told about it. Just good customer service plus we as members won't assume things if we are flat out told what is happening by iWin Staff and it should be posted for us to see. I am not speaking of the mods...for they are not payed employees so I've been told. I am speaking of iWin staff. Communication is the key, always and forever. I am sure everyone would be more understanding if they...(iwin) addressed it themselves. It really does seem as though we have been abandoned. That's truly unfortunate for us who love the decorating and games. If this site is going under at least let us know so we can stop wishing & hoping for something that isn't going to be again.I will miss this site but change is constant so I guess it's time for a change. Moving on.

One more thing, I think that was a very good suggestion regarding charging for multiple accounts. That's a fantastic idea, BRILLIANT!!

I would also like to thank iwin for the retrieval of my storage. Even after all of it wasn't restored...they compensated me with 6 figures of opals which I was really surprised because they didn't just give me opals they asked me what amount of opals could they credit me to resolve the situation. I gave them amount and within an hour or so they were added to my account. Thank you so much for that!

For all that have posted their concerns I pray that someone 'in charge' will actually see all of our post.I am sure that I will be here a lil while longer for this place is a refuge/escape from chemo. Getting ready for 2nd round since now out of remission but really love the decorating for it allows me to not think of health issues. I am sure others going through health issues feel as I do. Sorry if I got off topic. Just didn't know how to thank them. Merry X-mas.

TerriWilson know you have expressed what I think most of us feel we are experiencing here at IWin...also know you will be in my prayers as you undergo your chemo treatments!

I have been wondering if maybe the original owners sold it and retired. The new owners might have no tech experience or just don't want to put anything into the site. I don't remember them having the office in the Ukraine before. Since all of this started happening my security system has blocked iwin several times stating dangerous malware.

I mean how hard can it be to do the minimal amount of new items each week? It's not rocket science, any new grad from a graphics/computer arts school could do it overnight. And it keeps people hanging around to buy games, geez..

The Ukraine branch has been part of iWin as long as I've been here. That's nowhere near as long as some of you, but it's not chicken feed (time-wise) either.

In 2008 I only remember them having the San Francisco offices, I just wish they'd tell us if the hotel is done, over, kaput! I hate waiting around for something to happen.. just let the old faithful paying customers what is really going on..

This message was edited 1 time. Last update was at Thu, 22 Dec 2011 12:22

Coventina wrote:In 2008 I only remember them having the San Francisco offices, I just wish they'd tell us if the hotel is done, over, kaput! I hate waiting around for something to happen.. just let the old faithful paying customers what is really going on..

Just an FYI, iWin opened its Ukraine office in 2008 - here's the web link to the announcement: just cut & paste it into your web browser to see the text. Dee, volunteer moderator
www.iwin.com/corp/press/iwin-kiev-office.html

Thanks for sharing that info Dee.. it is always good to have info and open communication.. but the article makes it sound like they had even more resources to draw from. Any clues as to why they have put the hotel at the bottom of the priority list?

After reading this article: http://www.opscode.com/press-releases/iwin-wins-with-opscode/ it is quite apparent that iwin should be able to once again put some man hours into the hotel.. they have solved their issues with managing the computer infrastructure and the time consuming problems they were having due to iwin's growth. How about it? Have you got one creative computer graphics pro willing to tune up the hotel?

That article was from June of last year, and even if they have "freed up resources" it's not at all clear that those resources would be applied to the non-revenue side of the business. There's a certain gorilla in the room on FB and iWin (and others) have a tough row to hoe to win market share there.

so there is no hope of the hotel ever improving again? that makes me sad and discouraged.. I cannot think of one thing to do that might help..

They way I look at it is that we have a lot more items to decorate with than they had when the Hotel started. Yes, it would be wonderful if they supported it, but it's still fun.

I have completely started over with my floors. regardless it is still relaxing and new ideas are a poppin".

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