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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Wed, 22 Apr 2009 10:30
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AnneiWin
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Messages: 519
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Have you played The Hidden Prophecies of Nostradamus? Tell us your favorite part of the game!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Thu, 11 Jun 2009 03:59
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zsebibaba
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Messages: 2
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for my computer not fonctional this game,help my
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Thu, 11 Jun 2009 05:50
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Dinismurf
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Messages: 685
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If you are having problems getting a game to work, you need to contact support and submit a ticket. Let them know exactly what happens when you try to load the game and if there is an error message, taking a screen shot would be very helpful.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Thu, 11 Jun 2009 07:09
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uhuru1701
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Messages: 1172
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zsebibaba wrote:for my computer not fonctional this game,help my
I've played this game with no problems so can you explain in detail exactly what happens (what do you see) when you try to play this game? I'm not computer savvy but maybe your details might help folks come up with possible solutions. PLUS, you should also submit a support ticket. But, people here love to help each other so tell us more.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Thu, 11 Jun 2009 07:52
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DexGypMom
![[Avatar]](http://cimg.iwin.com/images/avatars/dexgypmom.png)
Messages: 1625
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zsebibaba wrote:for my computer not fonctional this game,help my
Have other games worked on your computer? Is this a free game or trial 1 hour period? Do you see error messages? In order for us to give help or give you a direction to start, these questions must be answered. If there is an error message, you must make a screen print. Click on the bold blue titles; they will take to step by step instructions on how to do these tasks. Making A Screen Shot
Some time uninstalling and re-installing a game helps. Click on the bold blue title. Downloading & Installing Games-Uninstalling Games This page has an instructional video which is very helpful.
If none of these operations helps, please contact Customer Support Center and file a trouble ticket.
~MaryBeth
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Fri, 12 Jun 2009 02:32
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zsebibaba
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i don't get any error message, i have uninstalled es reinstalled the game, but it doesn't start. when i start it, the game appears on the tasbar and i hear the music, but i don't get anything else. i have played without any problem the 1 hour game, and now when i installed the unlimited it doesn't work.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Fri, 12 Jun 2009 03:35
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DexGypMom
![[Avatar]](http://cimg.iwin.com/images/avatars/dexgypmom.png)
Messages: 1625
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Then you must file a trouble ticket.
~MaryBeth
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Fri, 12 Jun 2009 13:28
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dbackfan54
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Messages: 2
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I am running Vista on my computer and this program will not run on system either. Who do I contact to get this "ticket"?
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Fri, 12 Jun 2009 22:46
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DexGypMom
![[Avatar]](http://cimg.iwin.com/images/avatars/dexgypmom.png)
Messages: 1625
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dbackfan54 wrote:I am running Vista on my computer and this program will not run on system either. Who do I contact to get this "ticket"?
You can file a ticket here, click on blue text. Customer Support Center. Click on the third tab titled Request Support, then Submit a Ticket. An online form appears which requires the particulars about the problem you are experiencing.
~MaryBeth
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 13 Jun 2009 22:11
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DexGypMom
![[Avatar]](http://cimg.iwin.com/images/avatars/dexgypmom.png)
Messages: 1625
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jen51 wrote:[flash] 
Do you have a question regarding this game? Are you having difficulties with this game? Please post particulars so we may assist you.
~MaryBeth
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 14 Jun 2009 17:59
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khalablue
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Messages: 3
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After the hidden object portion of the game there are puzzles to solve. Some are easy to figure out while for others there are no instructions as to what the player is supposed to do. For example the one that directs you to unscramble all the cards has no instructions and clicking on anything does not work.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 14 Jun 2009 20:20
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pooboo7
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Messages: 67
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I had the same problem. All the images were on one card and I couldn't move anything. I had to skip the game and only have 2 skips left. Has anyone figured this out?
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 15 Jun 2009 13:46
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mixmuffin
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Messages: 1
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I have the exact same problem as pooboo. I am running Vista. When my mouse rolls over the 'card', the picture changes. No way to interact. Help!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 15 Jun 2009 19:46
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pooboo7
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Messages: 67
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I submitted a ticket today and will let you know what Support says
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 15 Jun 2009 22:37
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GrammaV
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Messages: 2
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I'm having the same problem with the unscramble card part. Nothing you click on will change the positions of the pieces. Also, I am having trouble with the board where you have to turn the arrows and bounce the beam to unlock the locks. I can't seem to figure out where to direct the beam. Otherwise, this is a great game. I really like the hidden object screens - it is just these two puzzle boards that I can't figure out!
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