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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Tue, 2 Jun 2009 11:04
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uglygerbl
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Messages: 296
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The new Dream Day Wedding game - Dream Day Wedding Viva Las Vegas - will be here on Thursday, June 4!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Fri, 5 Jun 2009 15:39
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aboyes
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Messages: 1
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Purchased & downloaded game states my key has expired ???
Anne Boyes
Your email address was removed for your security. Do not post private information in a public venue. ~MaryBeth
This message was edited 1 time. Last update was at Sat, 1 Aug 2009 00:01
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 6 Jun 2009 08:00
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xyanne
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Messages: 2
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I WANT TO START THIS GAME OVER AND CANNOT. I HAVE DELETED IT TWICE AND DOWNLOADED TWICE AND IT TAKES ME BACK TO WHERE I WAS IN THE FIRST PLACE. ANY SUGGESTIONS? SOME OF THE GAMES ASK IF YOU WANT TO START OVER, BUT I CANNOT FIND ANYWHERE WHERE THIS GAME TELLS YOU THAT. HELP!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 6 Jun 2009 08:14
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godaddy880
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same as me xyanne but another game
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 6 Jun 2009 12:20
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nelann83
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I am having the same problem aboyes. I sent a report ticket last night but have not got a response yet.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 7 Jun 2009 04:36
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DexGypMom
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Messages: 2492
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This issue requires intervention from Customer Support Center. Click on the blue bold letters to file a trouble ticket.
~MaryBeth
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 7 Jun 2009 04:39
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DexGypMom
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Messages: 2492
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xyanne wrote:  I WANT TO START THIS GAME OVER AND CANNOT. I HAVE DELETED IT TWICE AND DOWNLOADED TWICE AND IT TAKES ME BACK TO WHERE I WAS IN THE FIRST PLACE. ANY SUGGESTIONS? SOME OF THE GAMES ASK IF YOU WANT TO START OVER, BUT I CANNOT FIND ANYWHERE WHERE THIS GAME TELLS YOU THAT. HELP!
Try creating a new player name. The game will be forced to the beginning.
FYI - on the internet, typing in all caps means shouting. I'm sure you don't mean to shout as us.
~MaryBeth
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Wed, 10 Jun 2009 10:11
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FaleeshaG
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Messages: 1
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Here we go... In it to win it!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Tue, 16 Jun 2009 11:12
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beauty-r
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Messages: 1
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i think it must be free
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Tue, 16 Jun 2009 17:34
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donnatsa1
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Messages: 5
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xyanne wrote:  I WANT TO START THIS GAME OVER AND CANNOT. I HAVE DELETED IT TWICE AND DOWNLOADED TWICE AND IT TAKES ME BACK TO WHERE I WAS IN THE FIRST PLACE. ANY SUGGESTIONS? SOME OF THE GAMES ASK IF YOU WANT TO START OVER, BUT I CANNOT FIND ANYWHERE WHERE THIS GAME TELLS YOU THAT. HELP!
I think if you start over with a new player it will take you back to the start of the game ,Hope this helps
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 21 Jun 2009 13:48
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pahgirl
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Awsome!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Tue, 23 Jun 2009 04:03
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aprilelcg
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Messages: 27
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For a change the game works great for me, which is really not how it normally goes. Hope U all get it working cuz it's a fun game!!
This message was edited 1 time. Last update was at Tue, 23 Jun 2009 04:04
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Wed, 24 Jun 2009 09:27
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saa2314
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Messages: 4
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i love this game it is now my new fav game
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Tue, 7 Jul 2009 14:01
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Bunnette0@ffstg
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THE GAME DREAM DAY WEDDING:VIVA LAS VEGAS IS IXPIRD
POO THAT
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Wed, 8 Jul 2009 14:33
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til2sday
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Messages: 95
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There are a bunch of games on this site & other sites as well where you have to create a new player to play game again. It's just whatever the game developer builds into the game. At least it's a really easy fix.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 20 Jul 2009 11:30
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katiom
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Messages: 3
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i love this game but after numerous questions still cannot play game due to key expired error help please !!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 27 Jul 2009 16:28
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joany2433
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Messages: 2
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wow i luv this game but i just kant delete but i enjoy
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 1 Aug 2009 00:05
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DexGypMom
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Messages: 2492
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katiom wrote:i love this game but after numerous questions still cannot play game due to key expired error help please !!
Key expiration issues require a ticket be submitted to the Customer Support Center. The technicians will be able to fix the problem.
~MaryBeth
All bold blue text titles are links; left click once on the text to be taken to that topic or page.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 1 Aug 2009 04:04
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uhuru1701
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Messages: 1123
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DexGypMom wrote:
katiom wrote:i love this game but after numerous questions still cannot play game due to key expired error help please !!
Key expiration issues require a ticket be submitted to the Customer Support Center. The technicians will be able to fix the problem.
~MaryBeth
All bold blue text titles are links; left click once on the text to be taken to that topic or page.
I'm not sure how much help the robot first response is. I had a key expired error on a purchased and activated game I'd been playing with no problems (Dream Chronicles 2) and I even sent in a screenshot of the error message.
Support's response was like jabberwocky gibberish because they told me to report what I'd just reported. Sort of, "In order for us to help, you have to report to us what you already reported to us."
And after I explained most defintely that the game was activated therefore the link to activate never showed up on that after-play screen, Support said I needed to click on a link that no longer existed (and they knew it because I just told them).
It's really very obvious that no human person ever read my complaint at all.
I understand this automated robot customer service system was meant to relieve the Support team but it's giving the impression that nobody's minding the store and iWin doesn't really care. This system is not working.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 1 Aug 2009 11:18
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DexGypMom
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Despite popular belief, people are not actually involved with reading our tickets, it is not true. CS Agents read every single ticket coming in through the ticket handling system. Are they misreading tickets? Yes, they are, but they are working on this very topic. Since Markus assumed David's responsibilites, he is making this his number one priority - CS Agents interpretation of user tickets. Do they provide scripted responses? Yes - all scripts originate from the iWin Knowledge Base and are universally used so the same message is delivered to clients. This prevents omission of information. Is this system perfect? No - but Markus assured me he is working on it. Changes will not happen overnight, but they will happen.
Since Markus has been a straight shooter with the moderators right from jump and promptly handled requests and proliferation of info to us, I trust he will accomplish a much better success rate with ticket handling. I, for one, will give him the chance to improve this method of ticket handling. It may take a few months, but I believe he will achieve it.
~MaryBeth
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Tue, 8 Sep 2009 00:08
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ShayeraHol
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Messages: 181
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Hi,
I love this game, but at the end, when the photo album pops
up for us to see the pictures of the wedding, its just blank
photo album pages. I have uninstalled and reinstalled several
times.
Has anyone else had this problem?
Thanks for listening.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 26 Sep 2009 15:17
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ShayeraHol
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Messages: 181
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After numerous adjustments to my computer, tons of
downloads, and buying the retail version of the game,
the photo album pages finally came up.
However, the next time I played the game, it was the
same old story of the blank pages.
I've downloaded new drivers, updated DirectX, Java,
and Shockwave players, adjusted my refresh rate, etc.
and no luck whatsoever.
I will note that it was the IWin version of the game which
finally worked correctly. I've uninstalled and reinstalled
many times, both retail and IWin versions.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 4 Oct 2009 17:43
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la17
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Messages: 1
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I love the game-viva las vegas- I played it at my granny's when I was 10 and I am 16 now.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 7 Feb 2010 13:06
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google1231
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Messages: 1
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:t iz very funnnnnnnnnnn
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sun, 14 Feb 2010 16:14
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hollycat1
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Messages: 1
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does anybody have any advice for me? i was downloding the free try out, then after it finished i dont know how to get to the game! so we do this 4 times (5th onr loading now.) and it still does not work! did this happen to anybody? please help
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