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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Wed, 22 Apr 2009 10:18
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AnneiWin
![[Avatar]](http://cimg.iwin.com/images/avatars/anneiwin.png)
Messages: 519
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Are you playing Insider Tales The Stolen Venus? Tell us your favorite part!
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 31 Aug 2009 12:26
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writerlybunny
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Messages: 1
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Hi, I don't know what has happened to the game, but it is opening as normal, then the screen starts flickering and the game closes... it's at that stage with the fisherman....
All other iWin games work perfectly...
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 31 Aug 2009 14:49
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DexGypMom
![[Avatar]](http://cimg.iwin.com/images/avatars/dexgypmom.png)
Messages: 2075
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writerlybunny wrote:Hi, I don't know what has happened to the game, but it is opening as normal, then the screen starts flickering and the game closes... it's at that stage with the fisherman....
All other iWin games work perfectly...
You cannot judge computer performance based on other games, each game has different programming. I played the trial for this game and had no problems. It appears your system is experiencing video difficulties with this game so I have a few articles to suggest in diagnosing and fixing the conflict. Here are links to the articles from the iWin Knowledge Base: Video Issues in Games, How do I stop my game from crashing? & Troubleshooting Your Computer.
If after you perform the needed updates or alterations and the game still does not behave correctly, you may file a ticket with the Customer Support Center, third tab. Explain in the ticket all the changes performed and the numbers of the articles used plus your computer's stats.
•••MaryBeth
Volunteer Forum Moderator
All bold blue text titles are links; left click once on the text to be taken to that topic or page.
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Sat, 5 Sep 2009 20:09
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JasmineWolfhawk
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Messages: 1
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I'm having a problem with the game as well: getting the message that it's stopped working and the option to close it or to search online for a solution and then still close it (never an option with this message to keep it open). So I deleted it and am trying to reload it but I'm playing the free version and its no skin off my back. If I say no more assume it worked and it well may as I'm having this issue lately with several programs on my laptop
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Mon, 7 Sep 2009 22:20
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DexGypMom
![[Avatar]](http://cimg.iwin.com/images/avatars/dexgypmom.png)
Messages: 2075
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JasmineWolfhawk wrote:I'm having a problem with the game as well: getting the message that it's stopped working and the option to close it or to search online for a solution and then still close it (never an option with this message to keep it open). So I deleted it and am trying to reload it but I'm playing the free version and its no skin off my back. If I say no more assume it worked and it well may as I'm having this issue lately with several programs on my laptop
If you're having problems as of late with your laptop, could be some updates to applications are needed, driver upgrades and/or antiviral software reconfiguration. Here are some articles which will help get your computer up to speed: Troubleshooting Your Computer, How do I stop my game from crashing?, Java Version Test and Virus & Adware Detection.
•••MaryBeth
Volunteer Forum Moderator
All bold blue text titles are links; left click once on the text to be taken to that topic or page.
This message was edited 1 time. Last update was at Tue, 8 Sep 2009 17:53
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![[Post New]](/forums/templates/iwin/images/icon_minipost_new.gif) Tue, 8 Sep 2009 11:02
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Zion21
![[Avatar]](http://cimg.iwin.com/images/avatars/zion21.png)
Messages: 108
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DexGypMom wrote:
JasmineWolfhawk wrote:I'm having a problem with the game as well: getting the message that it's stopped working and the option to close it or to search online for a solution and then still close it (never an option with this message to keep it open). So I deleted it and am trying to reload it but I'm playing the free version and its no skin off my back. If I say no more assume it worked and it well may as I'm having this issue lately with several programs on my laptop
If you're having problems as of late with your laptop, could be some updates to applications are needed, driver upgrades and/or antiviral software reconfiguration. Here are some articles which will help get your computer up to speed: Troubleshooting Your Computer, How do I stop my game from crashing?,
Java Version Test and Virus & Adware Detection.
•••MaryBeth
Volunteer Forum Moderator
All bold blue text titles are links; left click once on the text to be taken to that topic or page.
cool guide I hope this helps some of you having problems.
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